Built and deployed a Paperless Conveyer Audit app

Streamlined the conveyor audit process by replacing outdated manual systems with a modern, Rails-based application server. Enhanced efficiency and significantly reduced turnaround times, enabling faster customer solutions. Optimized data management and integration, leading to improved service delivery and customer satisfaction across 21 countries.

Download Full Case Study

Background

A global leader with over three decades of expertise in machinery manufacturing for mineral beneficiation operates in 21 countries. Specializing in conveyor belt components, their services include manufacturing, R&D, and periodic audits and repairs of conveyor systems. 

For over two decades, their conveyor audit processes relied heavily on manual, paper-based methods. Field auditors were tasked with visiting industrial plants, often covering up to 12 conveyor belts across expansive areas, manually filling out forms. These notes were then sent back to the central office for data entry before any action could be taken. This approach caused delays in scheduling repairs and providing services, significantly impacting turnaround times and customer satisfaction.

Industry : Manufacturing

Region : INDIA

Technology Stack :

Solutions categories :

Challenges

Solution

Impact We Created

The company achieved a significant increase in audit efficiency, reduced turnaround times, and deployed customer solutions faster. This transformation has empowered them to deliver improved service quality and enhanced customer satisfaction on a global scale.

Discover how we transformed outdated processes into efficient, streamlined solutions for faster audits and improved service delivery.

Let's Build the Future Together!

We believe in partnering with organizations to help them discover the power of technology by unlocking their true digital potential.

Thank You!

We appreciate your enquiry. Our team will get back to you within 48 business hours.

Great move! Your Free Case Study is ready.